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  1. Treverse
  2. FAQ

FAQ

  • Account and Data Deletion
  • A-Stock Item Conditions Explained (Video)
  • Listings Explained (Video)
  • Why is my payment being declined/ cancelled?
  • How do I pay for my auction win?
  • Can we hold items for customers?
  • Can I send someone to pick up for me?
  • A-Stock Hours of Operation
  • Can children accompany me when I pick up my items?
  • What should I bring on pickup day?
  • What happens if I can't make it to pick up my items during the designated time?
  • How long do I have to pick up my purchased items?
  • What is A-Stock's refund policy?
  • Billing Address Associated with Credit Card
  • Chat Bot Window Minimize/Collapse
  • Deleted Account By Mistake
  • I bid on an item out of my area, can you cancel my bid?
  • How to add/delete items from your watchlist
  • What should I do if I believe there's an error with my purchased item?
  • Is there an additional fee added to my purchase?
  • What are the different item conditions A-Stock uses?
  • Can I get a refund if I accidentally use the "Buy it Now" feature?
  • Does A-Stock offer shipping for purchased items?
  • What is your return policy?
  • Terms and Conditions
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