A-Stock's refund policy allows for returns under specific conditions. To be eligible for a refund, customers must alert the warehouse before leaving on pickup day or notify customer support within 4 business days of the sale's end date and return the item within 7 days of approval. Refunds may be granted for listing errors (such as incorrect item descriptions), grading errors on "Brand New" or "Appears New" items, or missing items.
For "Brand New" and "Appears New" items, refunds are possible if the item's condition doesn't match the listed criteria. Partial refunds may be offered at the warehouse manager's discretion for minor defects. In all cases, customers must report issues promptly to qualify for a refund. A-Stock reserves the right to assess each situation and offer appropriate solutions, including full or partial refunds.
For further detail check out our Terms and Conditions on our site.
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